Check this out...

Wednesday, July 14, 2010

Where has all the Customer Service Gone?

Does anyone actually care about and, or do their job the way it was intended anymore? Just a short rant folks. I don't get it, can someone explain this to me? If you sign up for service, your bill should reflect what you signed up for. It's always a struggle, placed on hold while they look at your account? How much information is there to look at if you just signed up less than a week ago? How could your first bill be so very, very wrong?? Isn't it simple? I have worked in customer service, if I promised a customer a certain service, or a specific price I made sure that that's exactly what they got, no arguments, not questions asked, no hidden fees. So ridiculous!!

No comments:

Post a Comment